Our website hosting company was hacked in a major Ransomware attack. (more details)
This scenario can hit any provider. No exceptions. Managed.com is one of the biggest hosting providers around (source zdnet) and they are people with great skills.
As our insurers IT forensics explained: "this is quite an advanced attack. If you manage to infect sites on 3 continents (USA, Europe and Australia that we know of), you know what you're doing. And as the bad guys/girls have been planning this, they are ahead of us.
Managed.com have a lot to do to restore their business and so do we. That is by no means a 1-day job for them. For us it means a new start with a new hosting company.